Talk to Us

We’re based in Asheville, North Carolina, but our clients are lawyers, entrepreneurs and business owners from all over the World Wide Web.

Contact Info:

Telephone:

Give us a call at 800-230-9886, toll free.

Email:

After the initial get-to-know you call, we do 99% of our business via email – it’s less interruptive to the elusive creative flow and creates a great record throughout a project’s life cycle. We’re not all spring chickens around here so record-keeping is a GOOD thing.

If you’re interested in a website:

Please fill out this little project description and you’ll hear back from us right quick, as we love people who read and follow instructions. If your project looks like it could be a good fit for our studio, we’ll email you back with a scheduling link for a scintillating telephone discussion. If we DON’T think it’s a good fit for us, we’ll reply with the information of some studios who might be able to help.

For other types of inquiries, such as content marketing or coaching, straight-up drop Cynthia a line at cynthia@rowboatmedia.com.

Emergencies:

If you’re an existing client with an urgent matter (like, my site is down or has been mysteriously redirected to something  I wouldn’t want my 5-year-old to see), call 800-230-9886 and let our receptionist know that – or, after hours, leave a detailed voice mail for Cynthia - we’ll absolutely get back with you as soon as we can. Following up with an email with details, screenshots of the disaster, etc. is always useful and helps save time, while the phone call alerts us ASAP.

Snail Mail:

You can send great big checks and Apple gift cards to:

Rowboat Media LLC
825-C Merrimon Ave #263
Asheville NC 28804

Social Media:

Twitter (Cynthia)
Facebook (Rowboat Media)
Google+ (Cynthia)
Google+ (Rowboat Media)
LinkedIn (Cynthia)

Customer Service Legal Stuff:

Customer Service, Payments, Refunds, and Policies

Thinking about hiring us?

Check out: