Talk to Us

We’re located in the beautiful Blue Ridge mountains, but we accept commissions from anywhere.  Location work near the beach may be eligible for a discount.

Now, before the contact information, some dreary stuff on “the way we do things here in the rowboat.”

Telephone/email policies:

Email:

We do 99% of our business via email – it’s less interruptive to the elusive creative flow and creates a great record throughout a project’s life cycle.

If you’re interested in a website:

Please fill out this quick little project description and you’ll hear back from us within 24 hours during the business week, as we love people who read and follow instructions. If your project looks like it could be a good fit for our studio, we’ll email you back with a scheduling link for a scintillating telephone discussion. If we DON’T think it’s a good fit for us, we’ll reply with the information of some studios who might be able to help. We only ignore spam or disrespect – EVERYONE else gets a thoughtful reply.

For other types of inquiries, drop Cynthia a line at cynthia@rowboatmedia.com.

You can also catch up with our social media by following @CynthiaLaLuna on Twitter or becoming a fan of our Rowboat Media Facebook Page.

Telephone:

If you’re interested in a website design, fill out a design inquiry.

While we love chatting with all of you, we have come to the earthshaking conclusion that not much design work gets done while we’re doing that.  Yeah, we’re so bright we have to wear shades.

So to help keep our promises to existing clients and reduce lead times, we pre-schedule our design consultations, website presentations and general inquiry phone calls.

If you’re an existing client with an urgent matter (like, my site is down or has been mysteriously redirected to something  I wouldn’t want my 5-year-old to see), leave a detailed voice mail with Cynthia at 828.230.6038 – we’ll absolutely get back with you as soon as we can.

We ask that you use voicemail wisely – “Call me” is not a complete message.  Let us know who you are, what the heck you want, and include your email address.  Amusing yet lucid voicemails and emails are always given highest priority.  We like to laugh, too.

Snail Mail:

You can send great big checks and Apple gift cards to:

Rowboat Media
825-C Merrimon Ave #263
Asheville NC 28804

Customer Service Legal Stuff:

Customer Service, Payments, Refunds, and Policies

Thinking about hiring us?

Check out: